NAME
    RT::Extension::CommentOnCreate - Adds an optional Comment box to Ticket
    Creation

INSTALLATION
    "perl Makefile.PL"
    "make"
    "make install"
        May need root permissions

    "patch rt (see patches directory)"
        if you're running a version less than 3.8.8

            patch -p1 < 3.8.7-after_message_box_callback.diff

        you're running a version less than 4.0.7

            patch -p1 < 4.0.6-include_article_flag.diff

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::CommentOnCreate');

        For earlier releases of RT 4, add this line:

            Set(@Plugins, qw(RT::Extension::CommentOnCreate));

        or add "RT::Extension::CommentOnCreate" to your existing @Plugins
        line.

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

CONFIGURATION
    Optional configuration options to control the width and height of the
    Comment textbox

        Set($CommentOnCreateWidth, 80);
        Set($CommentOnCreateHeight, 190);

    These only apply if you have MessageBoxRichText enabled, otherwise it
    will inherit the global MessageBoxRichTextHeight attribute.

BUGS AND LIMITATIONS
    No bugs have been reported.

    Please report any bugs or feature requests to
    "bug-rt-extension-commentoncreate@rt.cpan.org", or through the web
    interface at <http://rt.cpan.org>.

AUTHOR
    Kevin Falcone "<falcone@bestpractical.com>"

LICENCE AND COPYRIGHT
    Copyright (c) 2010-2014, Best Practical Solutions, LLC. All rights
    reserved.

    This module is free software; you can redistribute it and/or modify it
    under the terms of version 2 of the GNU General Public License.

DISCLAIMER OF WARRANTY
    BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
    FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
    OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
    PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
    EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
    WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
    ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH
    YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
    NECESSARY SERVICING, REPAIR, OR CORRECTION.

    IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
    WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
    REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE
    TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR
    CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
    SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
    RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
    FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
    SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
    DAMAGES.